POS for Retail - Condor POS Solutions

CIMS

The ideal partner solution for your business’ Point of Sale system!

Condor Integrated
Management System (CIMS)

CIMS is a versatile POS software trusted by customers across various industries, including retail, pharmacies, supermarkets, restaurants, and more. To deliver a seamless end-to-end solution, Condor POS also offers a range of hardware and peripherals under the CPOS brand, featuring all-in-one systems, receipt printers, label printers, and barcode scanners.

WHAT WE OFFER

✔ Access the statistics of your branches in one click with CIMS ET.

✔ An enterprise system that lets you centrally manage your master data, customer database, discounts, promotions and more.

✔ Execute updates to multiple stores.

✔ Perform sales polling, report generation and analysis at the head office level.

SPECIALIZED FOR

Grocery & Supermarket

Our POS system is designed for grocery and supermarket stores, enhancing customer satisfaction and streamlining checkout processes. It features inventory management tools, real-time stock tracking, and customer insights, all integrated into a user-friendly platform.

Convenience Store

Experience seamless transactions tailored for fast-paced environments, enabling you to serve customers with unparalleled efficiency. Every interaction is streamlined, ensuring that you can meet the demands of busy customers swiftly and effectively.

Meat Shop

Elevate your meat shop with our specialized POS system. It streamlines transaction and inventory management, ensuring your fresh cuts availability. designed for speed and accuracy, our system enhances customer satisfaction while providing valuable insights into sales and order management.

Hardware Store

This solution caters to hardware retailers, enabling inventory tracking, pricing management, and enhanced customer service. Its user-friendly interface offers real-time product availability, dynamic pricing adjustments, and personalized support.

Department Store

Enhance your retail experience with a streamlined checkout and efficient inventory management. Access sales analytics to understand customer preferences and simplify promotions. Optimize operations and boost customer satisfaction in your department store today!

Pharmacy & Drugstore

Streamline your operations by enabling swift and efficient transactions, carefully managing your prescription inventories to prevent shortages or overstock and ensuring effortless adherence to regulatory compliance standards.

KEY FEATURES & BENEFITS

FAQs

1. Is the Condor POS accredited by the Bureau of Internal Revenue (BIR)?

Yes, Condor POS systems are accredited by the BIR. They also offer free assistance in obtaining the necessary permits for using the POS machine as required by the Bureau of Internal Revenue.

2. What is the duration of the warranty for the product?

The warranty period for Regular POS Packages is six (6) months, while Kiosk POS Packages have a three (3) month warranty. Hardware comes with a one (1) year depot warranty, starting from the date of delivery.

3. Can I have the POS system installed on the weekend?

Yes, onsite installations can be scheduled on weekends, subject to approval and may incur an additional charge. Regular installations are conducted only during Condor’s business hours, which are Monday to Friday, from 8 AM to 5 PM.

4. What support services does Condor provide for their POS systems?

Condor provides unlimited phone and remote support from 8 AM to 12 AM, holiday and emergency onsite assistance, ticketing system, free mall program accreditation, and assistance with mall hookup. They also offer a maintenance agreement for software with warranty period, extended support hours, and equipment loaners.

5. What are the warranty exclusions for Condor’s hardware and software?

Condor’s software and hardware are covered by warranty exclusions, which include tampering, misuse, installation of unlicensed or virus-infected applications, unauthorized repairs, exposure to unfavorable conditions, neglect of electrical issues, and damage due to natural calamities, which can lead to data corruption or crashes.

6 What are the conditions for order cancellation and the associated fees?

Order cancellations prior to delivery incur a 30% cancellation fee, covering lost sales opportunities, resource allocation, and system preparations, regardless of the reason for cancellation. This fee is applicable regardless of the total POS package.