Condor POS Solutions ensures compliance with Republic Act No. 10173, or the Data Privacy Act of 2012, and its Implementing Rules and Regulations. We are committed to protecting your personal data and ensuring transparency in how it is collected, used, and stored.

We collect personal data for various purposes, including but not limited to:

• Free Demo Requests:
  • When you request a free demo of our products or services, we collect the following information:
    • Complete Name
    • Company Address
    • Email Address
    • Phone Number
• Employment Applications:
  • We collect personal data during the application process, such as resumes, pre-interview forms, and other employment-related documents.
• Client Inquiries and Transactions:
  • For inquiries about our POS services, we collect information such as your full name, nature of your business, business name and location, contact details, and other related information necessary to process your request.
• Post-Transaction Support:
  • After installation of POS software or hardware, we may continue to collect relevant client data to provide ongoing technical support.

We use your personal data for the following purposes:

• To process your request for a free demo or inquiry about our services.
• To provide technical support and ensure proper installation of our POS solutions.
• To administer employment processes and maintain accurate employee records.
• To improve our services through surveys and feedback.

Your personal data may be shared with:

1. Affiliates of Condor POS Solutions for legitimate business purposes.
2. Third parties as required or authorized by law.

We ensure that all third parties adhere to strict confidentiality and data protection standards.

Our servers are located in Quezon City, Philippines, we also have technical support from Condor Solutions Ltd., Alberta, Canada. Internal control measures are in place to limit access to your data to authorized personnel only.

• Personal and employment information will be retained as long as Condor POS Solutions operates. Inactive files will be stored separately from active files.
• Client information will be stored for a minimum of 15 years after the transaction is completed. Once no longer needed, personal data will be permanently destroyed or anonymized.

You have the right to:

• Access your personal data in an easy-to-read format.
• Request correction or deletion of inaccurate or outdated personal data.
• Withdraw consent for processing your data at any time (subject to applicable laws).

For inquiries or to exercise these rights, please contact our Marketing Team at marketing@condorpos.com.

We may update this privacy statement from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated via email before they take effect.

If you have unresolved concerns regarding privacy or data use, please reach out to us at marketing@condorpos.com.