How do I Print a Receipt | Condor PH
Printing a receipt using a POS system is one of the most important daily tasks in retail, salons, restaurants, and service-based businesses. It’s not just about giving proof of purchase—it’s also critical for accurate sales tracking and inventory management. A properly configured receipt printer, as part of your core POS Hardware , ensures that every sale is recorded and your customers leave with the right information. Whether you’re using a USB, Ethernet, Wi-Fi, or Bluetooth-connected printer, this step-by-step guide will show you how to set it up, complete a sale, and troubleshoot printing issues effectively.

Setting Up the Receipt Printer

Before printing receipts, it’s essential to make sure your receipt printer is fully set up and correctly connected to your POS system.

Ensure the Printer is Installed & Connected

USB Printer
Plug the USB cable into the POS terminal. The system should detect the printer automatically, creating a stable and secure connection for printing.
Bluetooth or Wi-Fi Printer
Activate Bluetooth or connect to Wi-Fi through your POS settings. Pair the printer and ensure a stable connection to avoid disruptions during peak hours.
Ethernet Printer
Use an Ethernet cable to connect the printer to your router. Assign a static IP address for consistent recognition within the POS network.

Load Receipt Paper

Insert Thermal Paper
Open the printer cover and insert the thermal roll with the shiny side facing the print head. Incorrect placement will result in blank prints.
Close & Feed
Close the cover securely and press “Feed” to ensure the paper is correctly aligned and feeds smoothly through the print mechanism.

Check POS Software Settings

Printer SetupGo into your POS software settings, locate the printer setup section, also choose the correct model and port.
Adjust Preferences
Set paper size, alignment, and margins. These preferences ensure receipts are printed cleanly without missing data or formatting issues.

A close-up of a hand holding a printed receipt from a mobile POS thermal printer in a grooming or barbershop setup | Condor PH

Printing a Receipt After a Transaction

Once your printer is connected and configured, printing a receipt is the final step after processing a sale.

Process the Sale in the POS System

Scan items or input services, select the payment method (cash, card, or digital), and verify order details.

Finalize the Sale

Click “Complete Sale” or “Confirm Payment” in your POS system to finalize the transaction and trigger the receipt printing process.

Receipt Printing Options

If auto-print is enabled, the receipt prints immediately. Otherwise, tap “Print Receipt” and choose a paper printout or digital receipt via email/SMS.

Give the Printed Receipt to the Customer

Tear the receipt at the perforation and hand it to the customer. Consider using branded templates to enhance professionalism and trust.

Even with a proper setup, receipt printers can occasionally run into issues that interrupt the checkout process. Below are common problems you may encounter—along with practical solutions to quickly get your POS system back on track.

Troubleshooting Receipt Printing Issues

Issue Solution
Receipt not printing Confirm the printer is powered on, cables are secure, and wireless connections are stable. Restart both the printer and the POS system to reestablish communication.
Blank receipts Check that the thermal paper roll is installed with the shiny side facing the print head. Incorrect orientation prevents the printer from producing visible text.
Faded or light text Increase the print density in your POS printer settings. Replace the thermal paper roll if it’s old or exposed to heat or moisture, which can affect print quality.
Printer not detected Reinstall printer drivers, restart your device, and reconfigure the printer in your POS software. Disable firewall or antivirus settings that may block connections.
A portable thermal receipt printer on a salon workstation surrounded by haircutting tools and a manual guide | Condor PH

Conclusion

Learning how to print a receipt using a POS system is simple—but only when your printer is set up correctly and integrated with your POS software. Whether you’re using a wired or wireless model, make sure the paper is loaded properly, the printer is recognized, and your settings are optimized for fast and error-free transactions. And for businesses moving toward eco-conscious solutions, offering digital receipts via email or SMS is a great step forward.

Looking to upgrade your receipt printing setup? Explore high-quality receipt printers at Condor POS Solutions —your trusted partner for reliable, fast, and easy-to-integrate POS hardware.